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VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20201006T114500Z
DTEND:20201006T193000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:2020/10/06-Customer Leadership Series: Managing Customers for Maximum Impact
DESCRIPTION:Customer Leadership Series:\n\n						Managing Customers for Maximum Impact\n\n						Tuesday\, October 6\, 2020\n\n						with Jon Zelinsky\, PE\n						\n						\n					\n				\n			\n			\n			\n		\n	\n\n\n\n	\n		\n		\n	\n\n\n\n	\n		\n			\n			\n			\n				\n					\n						\n						\n							\n								\n									\n								\n							\n						\n						\n					\n				\n			\n			\n			\n		\n	\n\n    \n\n\n	\n		\n			\n			\n			\n				\n					\n						\n						    How much does it cost your company to acquire\, retain\, and develop its customers?     How well do you manage those customers\, and what is their impact on your business? \n\n						\n						 \n\n						    In a highly competitive construction market in which contractors have similar product offerings and resources\, some contractors struggle to find customers while others continue to grow with highly coveted customers and projects.\n\n						 \n\n						    This interactive workshop will give you insights as to how you can better manage your customers to create and capture maximum value for your firm. \n\n						 \n\n						 Morning: Customer Acquisition and Retention Strategies\n\n						 \n\n						Afternoon: Strategic Value of Customer Relationships and Projects Won\n						\n						\n					\n				\n			\n			\n			\n		\n	\n\n\n\n	\n		\n			\n			\n			\n				\n					\n						\n						\n							\n								\n									\n									\n										\n											\n												\n											\n										\n									\n									\n								\n							\n						\n						\n					\n				\n			\n			\n			\n		\n	\n\n\n\n	\n		\n			\n			\n				\n					\n						\n						\n						\n						Who should attend:\n						\n\n						\n						\n							\n								\n									\n									\n									\n										 Executives\n										Next Generation Ownership\n										Management\n										Business Developers\n										Project Managers\n										Service Sales\n										Anyone designated as a future leader\n									\n									\n									\n								\n							\n						\n						\n						\n						\n						\n						\n						\n						\n							\n								\n									\n									Date: Tuesday\, 10/6/2020\n\n									\n									 \n\n									\n										7:45 - 3:30 pm\n									\n\n									 \n\n									\n										721 Arbor Way Conference Rooms-Arborcrest 2\n									\n\n									 \n\n									\n										Free to all members in good standing!\n									\n									\n									\n								\n							\n						\n						\n						\n						\n					\n				\n			\n			\n		\n	\n\n \n\n\n	\n		\n			\n			\n			\n				\n					\n						\n						 \n\n						\n						Click Here to Register
X-ALT-DESC;FMTTYPE=text/html:<table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-layout-editor" style="border-collapse: collapse\; table-layout: fixed\; color: rgb(0\, 0\, 0)\; font-family: Times\; font-size: medium\; min-width: 100%\;" width="100%">\n	<tbody>\n		<tr>\n			<td align="left" bgcolor="FFFFFF" class="section-headline editor-col OneColumnMobile" valign="top" width="100%">\n			<div class="gl-contains-text">\n			<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse\; table-layout: fixed\; min-width: 100%\;" width="100%">\n				<tbody>\n					<tr>\n						<td 10px="" align="left" class="editor-text section-headline-text" color:="" display:="" font-size:="" font-weight:="" line-height:="" new="" overflow-wrap:="" padding:="" style="-webkit-font-smoothing: antialiased\; font-family: Georgia\, " text-align:="" times="" valign="top">\n						<div class="text-container galileo-ap-content-editor">\n						<div style="text-align: center\;"><span new="" style="font-size: 28px\; color: rgb(40\, 88\, 40)\; font-family: Garamond\, " times="">Customer Leadership Series:<br />\n						Managing Customers for Maximum Impact</span></div>\n\n						<div style="text-align: center\;"><span new="" style="font-size: 28px\; color: rgb(40\, 88\, 40)\; font-family: Garamond\, " times="">Tuesday\, October 6\, 2020<br />\n						with Jon Zelinsky\, PE</span></div>\n						</div>\n						</td>\n					</tr>\n				</tbody>\n			</table>\n			</div>\n			</td>\n		</tr>\n	</tbody>\n</table>\n\n<table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-layout-editor" style="border-collapse: collapse\; table-layout: fixed\; color: rgb(0\, 0\, 0)\; font-family: Times\; font-size: medium\; min-width: 100%\;" width="100%">\n	<tbody>\n		<tr>\n		</tr>\n	</tbody>\n</table>\n\n<table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-layout-editor layout-tools-hover" style="border-collapse: collapse\; table-layout: fixed\; color: rgb(0\, 0\, 0)\; font-family: Times\; font-size: medium\; min-width: 100%\;" width="100%">\n	<tbody>\n		<tr>\n			<td align="" bgcolor="CF8F12" class="editor-col OneColumnMobile" style="background-color: rgb(207\, 143\, 18)\;" valign="top" width="100%">\n			<div class="gl-contains-spacer">\n			<table border="0" cellpadding="0" cellspacing="0" class="editor-spacer" style="border-collapse: collapse\; table-layout: fixed\;" width="100%">\n				<tbody>\n					<tr>\n						<td align="center" valign="top">\n						<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse\; table-layout: fixed\;" width="100%">\n							<tbody>\n								<tr>\n									<td align="center" class="spacer-base" style="padding-bottom: 10px\; height: 1px\; line-height: 1px\;" valign="top" width="100%"><img alt="" border="0" height="1" hspace="0" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" style="display: block\; height: 1px\; width: 5px\;" vspace="0" width="5" /></td>\n								</tr>\n							</tbody>\n						</table>\n						</td>\n					</tr>\n				</tbody>\n			</table>\n			</div>\n			</td>\n		</tr>\n	</tbody>\n</table>\n&nbsp\;&nbsp\;&nbsp\;&nbsp\;\n\n<table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-layout-editor" style="border-collapse: collapse\; table-layout: fixed\; color: rgb(0\, 0\, 0)\; font-family: Times\; font-size: medium\; min-width: 100%\;" width="100%">\n	<tbody>\n		<tr>\n			<td align="" bgcolor="285828" class="editor-col OneColumnMobile" style="background-color: rgb(40\, 88\, 40)\;" valign="top" width="100%">\n			<div class="gl-contains-text">\n			<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse\; table-layout: fixed\; min-width: 100%\;" width="100%">\n				<tbody>\n					<tr>\n						<td 10px="" align="left" class="editor-text editor-text " display:="" font-size:="" new="" overflow-wrap:="" padding:="" style="-webkit-font-smoothing: antialiased\; line-height: 1.2\; font-family: Georgia\, " times="" valign="top">\n						<div>&nbsp\;&nbsp\;&nbsp\;&nbsp\;<span style="color: rgb(255\, 255\, 255)\; font-family: Helvetica\, Arial\, sans-serif\;">How much does it cost your company to acquire\, retain\, and develop its customers? </span>&nbsp\;&nbsp\;&nbsp\;&nbsp\;<span style="color: rgb(255\, 255\, 255)\; font-family: Helvetica\, Arial\, sans-serif\;">How well do you manage those customers\, and what is their impact on your business?&nbsp\;</span></div>\n\n						<div class="text-container galileo-ap-content-editor">\n						<div>&nbsp\;</div>\n\n						<div>&nbsp\;&nbsp\;&nbsp\;&nbsp\;<span style="color: rgb(255\, 255\, 255)\; font-family: Helvetica\, Arial\, sans-serif\;">In a highly competitive construction market in which contractors have similar product offerings and resources\, some contractors struggle to find customers while others continue to grow with highly coveted customers and projects.</span></div>\n\n						<div>&nbsp\;</div>\n\n						<div>&nbsp\;&nbsp\;&nbsp\;&nbsp\;<span style="color: rgb(255\, 255\, 255)\; font-family: Helvetica\, Arial\, sans-serif\;">This interactive workshop will give you insights&nbsp\;as to how you can better manage your customers to create and capture maximum value for your firm.&nbsp\;</span></div>\n\n						<div>&nbsp\;</div>\n\n						<div align="center" style="text-align: center\;"><span style="color: rgb(255\, 255\, 255)\; font-family: Helvetica\, Arial\, sans-serif\;">&nbsp\;Morning: Customer Acquisition and Retention Strategies</span></div>\n\n						<div align="center" style="text-align: center\;">&nbsp\;</div>\n\n						<div align="center" style="text-align: center\;"><span style="color: rgb(255\, 255\, 255)\; font-family: Helvetica\, Arial\, sans-serif\;">Afternoon: Strategic Value of Customer Relationships and Projects Won</span></div>\n						</div>\n						</td>\n					</tr>\n				</tbody>\n			</table>\n			</div>\n			</td>\n		</tr>\n	</tbody>\n</table>\n\n<table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-layout-editor" style="border-collapse: collapse\; table-layout: fixed\; color: rgb(0\, 0\, 0)\; font-family: Times\; font-size: medium\; min-width: 100%\;" width="100%">\n	<tbody>\n		<tr>\n			<td align="" class="editor-col OneColumnMobile" valign="top" width="100%">\n			<div class="gl-contains-divider">\n			<table border="0" cellpadding="0" cellspacing="0" class="editor-divider" style="border-collapse: collapse\; table-layout: fixed\; min-width: 100%\;" width="100%">\n				<tbody>\n					<tr>\n						<td align="center" valign="top">\n						<table class="galileo-ap-content-editor" style="border-collapse: collapse\; table-layout: fixed\; cursor: default\; min-width: 100%\;" width="100%">\n							<tbody>\n								<tr>\n									<td align="center" class="divider-base divider-solid" style="padding: 0px 0px 2px\;" valign="top" width="100%">\n									<table align="center" border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse\; table-layout: fixed\; width: 680px\; min-width: 100%\; height: 1px\;">\n										<tbody>\n											<tr>\n												<td align="center" bgcolor="CF8F12" height="1" style="padding-bottom: 14px\; border-bottom-style: none\; background-color: rgb(207\, 143\, 18)\; height: 1px\; line-height: 1px\;"><img alt="" border="0" height="1" hspace="0" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" style="display: block\; height: 1px\; width: 5px\;" vspace="0" width="5" /></td>\n											</tr>\n										</tbody>\n									</table>\n									</td>\n								</tr>\n							</tbody>\n						</table>\n						</td>\n					</tr>\n				</tbody>\n			</table>\n			</div>\n			</td>\n		</tr>\n	</tbody>\n</table>\n\n<table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-layout-editor" style="border-collapse: collapse\; table-layout: fixed\; color: rgb(0\, 0\, 0)\; font-family: Times\; font-size: medium\; min-width: 100%\;" width="100%">\n	<tbody>\n		<tr>\n			<td align="left" bgcolor="#FFFFFF" class="split-layout-margin" style="padding: 0px 35px\;" valign="top">\n			<table border="0" cellpadding="0" cellspacing="0" class="feature-split-container" style="border-collapse: collapse\; table-layout: fixed\;" width="100%">\n				<tbody>\n					<tr>\n						<td align="center" bgcolor="#FFFFFF" class="mobile-hidden layout-container" style="height: 5px\; line-height: 1px\; padding: 0px\;" valign="top" width="5"><img alt="" border="0" height="5" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block\; width: 5px\; height: 5px\;" vspace="0" width="5" /></td>\n						<td align="left" class="split split-border editor-col OneColumnMobile" style="border-collapse: separate\; border: 1px solid rgb(26\, 60\, 26)\;" valign="top" width="50%">\n						<div>\n						<div class="column-resize-bar"><span style="color: rgb(40\, 88\, 40)\; text-decoration-line: underline\; font-family: Helvetica\, Arial\, sans-serif\; font-weight: bold\; font-size: 14px\;">Who should attend:</span></div>\n						</div>\n\n						<div class="gl-contains-text">\n						<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse\; table-layout: fixed\; min-width: 100%\;" width="100%">\n							<tbody>\n								<tr>\n									<td 10px="" align="left" class="editor-text content-text" display:="" font-size:="" line-height:="" new="" overflow-wrap:="" padding:="" style="-webkit-font-smoothing: antialiased\; font-family: Georgia\, " times="" valign="top">\n									<div class="text-container galileo-ap-content-editor">\n									<ul style="padding-right: 0px\; padding-left: 0px\; margin: 0px 0px 0px 40px\;">\n										<li style="padding: 0px\; margin: 0px\; line-height: 1.2\; color: rgb(40\, 88\, 40)\; font-size: 14px\;"><span style="font-family: Helvetica\, Arial\, sans-serif\; font-weight: bold\;">&#65279\;Executives</span></li>\n										<li style="padding: 0px\; margin: 0px\; line-height: 1.2\; color: rgb(40\, 88\, 40)\; font-size: 14px\;"><span style="font-family: Helvetica\, Arial\, sans-serif\; font-weight: bold\;">Next Generation Ownership</span></li>\n										<li style="padding: 0px\; margin: 0px\; line-height: 1.2\; color: rgb(40\, 88\, 40)\; font-size: 14px\;"><span style="font-family: Helvetica\, Arial\, sans-serif\; font-weight: bold\;">Management</span></li>\n										<li style="padding: 0px\; margin: 0px\; line-height: 1.2\; color: rgb(40\, 88\, 40)\; font-size: 14px\;"><span style="font-family: Helvetica\, Arial\, sans-serif\; font-weight: bold\;">Business Developers</span></li>\n										<li style="padding: 0px\; margin: 0px\; line-height: 1.2\; color: rgb(40\, 88\, 40)\; font-size: 14px\;"><span style="font-family: Helvetica\, Arial\, sans-serif\; font-weight: bold\;">Project Managers</span></li>\n										<li style="padding: 0px\; margin: 0px\; line-height: 1.2\; color: rgb(40\, 88\, 40)\; font-size: 14px\;"><span style="font-family: Helvetica\, Arial\, sans-serif\; font-weight: bold\;">Service Sales</span></li>\n										<li style="padding: 0px\; margin: 0px\; line-height: 1.2\; color: rgb(40\, 88\, 40)\; font-size: 14px\;"><span style="font-family: Helvetica\, Arial\, sans-serif\; font-weight: bold\;">Anyone designated as a future leader</span></li>\n									</ul>\n									</div>\n									</td>\n								</tr>\n							</tbody>\n						</table>\n						</div>\n						</td>\n						<td align="center" bgcolor="#FFFFFF" class="mobile-hidden layout-container" style="height: 10px\; line-height: 1px\; padding: 0px\;" valign="top" width="5"><img alt="" border="0" height="10" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block\; width: 5px\; height: 10px\;" vspace="0" width="5" /></td>\n						<td align="center" bgcolor="#FFFFFF" class="mobile-hidden layout-container" style="height: 5px\; line-height: 1px\; padding: 0px\;" valign="top" width="5"><img alt="" border="0" height="5" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block\; width: 5px\; height: 5px\;" vspace="0" width="5" /></td>\n						<td align="left" class="split split-border editor-col OneColumnMobile" style="border-collapse: separate\; border: 1px solid rgb(26\, 60\, 26)\;" valign="top" width="50%">\n						<div class="gl-contains-text">\n						<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse\; table-layout: fixed\; min-width: 100%\;" width="100%">\n							<tbody>\n								<tr>\n									<td 10px="" align="left" class="editor-text " display:="" font-size:="" line-height:="" new="" overflow-wrap:="" padding:="" style="-webkit-font-smoothing: antialiased\; font-family: Georgia\, " times="" valign="top">\n									<div><span style="color:#2F4F4F\;"><span style="font-family: Helvetica\, Arial\, sans-serif\; font-weight: bold\;">Date: Tuesday\, 10/6/2020</span></span></div>\n\n									<div class="text-container galileo-ap-content-editor">\n									<div>&nbsp\;</div>\n\n									<ul style="padding-right: 0px\; padding-left: 0px\; margin: 0px 0px 0px 40px\;">\n										<li style="padding: 0px\; margin: 0px\; line-height: 1.2\; font-size: 14px\; color: rgb(40\, 88\, 40)\;"><span style="font-weight: bold\; font-family: Helvetica\, Arial\, sans-serif\;">7:45 - 3:30 pm</span></li>\n									</ul>\n\n									<div>&nbsp\;</div>\n\n									<ul style="padding-right: 0px\; padding-left: 0px\; margin: 0px 0px 0px 40px\;">\n										<li style="padding: 0px\; margin: 0px\; line-height: 1.2\; font-size: 14px\; color: rgb(40\, 88\, 40)\;"><span style="font-weight: bold\; font-family: Helvetica\, Arial\, sans-serif\;">721 Arbor Way Conference Rooms-Arborcrest 2</span></li>\n									</ul>\n\n									<div>&nbsp\;</div>\n\n									<ul style="padding-right: 0px\; padding-left: 0px\; margin: 0px 0px 0px 40px\;">\n										<li style="padding: 0px\; margin: 0px\; line-height: 1.2\; color: rgb(191\, 63\, 47)\; font-size: 14px\;"><span style="font-weight: bold\; font-family: Helvetica\, Arial\, sans-serif\;">Free to all members in good standing!</span></li>\n									</ul>\n									</div>\n									</td>\n								</tr>\n							</tbody>\n						</table>\n						</div>\n						</td>\n						<td align="center" bgcolor="#FFFFFF" class="mobile-hidden layout-container" style="height: 10px\; line-height: 1px\; padding: 0px\;" valign="top" width="5"><img alt="" border="0" height="10" hspace="0" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif" style="display: block\; width: 5px\; height: 10px\;" vspace="0" width="5" /></td>\n					</tr>\n				</tbody>\n			</table>\n			</td>\n		</tr>\n	</tbody>\n</table>\n&nbsp\;\n\n<table border="0" cellpadding="0" cellspacing="0" class="galileo-ap-layout-editor" style="border-collapse: collapse\; table-layout: fixed\; color: rgb(0\, 0\, 0)\; font-family: Times\; font-size: medium\; min-width: 100%\;" width="100%">\n	<tbody>\n		<tr>\n			<td align="left" bgcolor="285828" class="feature editor-col OneColumnMobile" style="background-color: rgb(40\, 88\, 40)\;" valign="top" width="100%">\n			<div class="gl-contains-text">\n			<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse\; table-layout: fixed\; min-width: 100%\;" width="100%">\n				<tbody>\n					<tr>\n						<td 10px="" align="left" class="editor-text " display:="" font-size:="" line-height:="" new="" overflow-wrap:="" padding:="" style="-webkit-font-smoothing: antialiased\; font-family: Georgia\, " times="" valign="top">\n						<div>&nbsp\;</div>\n\n						<div class="text-container galileo-ap-content-editor">\n						<div align="center" style="text-align: center\;"><a href="https://mcaepa.memberzone.com/eventregistration/register/186" style="font-size: 24px\; color: rgb(191\, 63\, 47)\; background-color: rgb(255\, 255\, 255)\;" target="_blank">Click Here to Register</a></div>\n						</div>\n						</td>\n					</tr>\n				</tbody>\n			</table>\n			</div>\n\n			<div class="gl-contains-spacer">\n			<table border="0" cellpadding="0" cellspacing="0" class="editor-spacer" style="border-collapse: collapse\; table-layout: fixed\;" width="100%">\n				<tbody>\n					<tr>\n						<td align="center" valign="top">\n						<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse\; table-layout: fixed\;" width="100%">\n							<tbody>\n								<tr>\n									<td align="center" class="spacer-base" style="padding-bottom: 10px\; height: 1px\; line-height: 1px\;" valign="top" width="100%"><img alt="" border="0" height="1" hspace="0" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" style="display: block\; height: 1px\; width: 5px\;" vspace="0" width="5" /></td>\n								</tr>\n							</tbody>\n						</table>\n						</td>\n					</tr>\n				</tbody>\n			</table>\n			</div>\n			</td>\n		</tr>\n	</tbody>\n</table>\n
LOCATION:Arborcrest 2 Conference Rooms 721 Arbor Way Blue Bell\, PA 19422
UID:e.9527.186
SEQUENCE:3
DTSTAMP:20260627T090346Z
URL:https://www.mcaepa.org/events/details/2020-10-06-customer-leadership-series-managing-customers-for-maximum-impact-186
END:VEVENT

END:VCALENDAR
