2019/10/23- Followup.com CRM Presentation by Erik Vargas
Presented by Erik Vargas: Followup.com
AM: 8:30 am - 10:30 am
PM: 1:00 pm - 3:00 pm
Followup CRM is the #1 CRM software for the construction industry. Our system helps sales team implement sales fundamentals like following up, managing leads, bids, and other sales related activities. This allows executives to keep their sales team accountable while getting
business critical analytics that drives smart decision making.
The better a contractor can manage the relationships it has with its customers the more successful it will become.
Customer relationship management (CRM) is not just the application of technology but is a strategy to learn more about customers' needs and behaviors in order to develop stronger relationships with them.
We will discuss:
Increased sales through better timing due to anticipating needs based on historical trends
Identifying needs more effectively by understanding specific customer requirements
cross-selling of other products by highlighting and suggesting alternatives or enhancements
Identifying which of your customers are profitable and which are not
Effective targeted marketing communications aimed specifically at customer needs