AM Session: Control Your Life By Controlling Your Time
For most people, time gets away from them. They feel constantly behind. Many books and publications are written on the subject of Time Management, yet time cannot be managed, as it cannot be increased or decreased and is the same for everyone. By creating lists that are too long, we set ourselves up for disappointment.
This session will cover tips and tricks for managing yourself in relation to time, including how much time to schedule, time robbers, and how your baseline behavior characteristics govern how you utilize and see time.
Afternoon Session: Dealing with Difficult People At Work
Working with difficult people can be, well, difficult. Knowing how to work with difficult people is not a skill that comes naturally.
There is no escape from difficult people, however, there is a way to lessen the pain. This session will assist participants in identifying and dealing with the many difficult personalities encountered in the workplace.
Participants will learn a number of useful skills, including:
- The art of productive confrontation
- How to resist intimidation
- How to make a disruptive employee productive
- How to meet the needs of your superiors, peers, and subordinates.