2020/02/13-FM/PM Series w/John Koontz: Critical Leadership Skills and High Impact Communication Skills
DescriptionPM / Foreman Training SeriesWith John Koontz02/12/2020 Day 602/13/2020 Day 7Previous classes are not a prerequisiteWednesday, February 12, 2020Day 6AM Session: Time Management Skills and Managing Multiple ProjectsThis session identifies the greatest time wasters and provides strategies for improving time management skills. Students will also identify and discuss the best practices required for becoming a better manager of multiple projects.In this session, the instructor will provide proven methods and practices for improving the time management ability of a project manager or project foreman. An active presentation and class discussion will answer the following questions plus more:
PM Session: Negotiating/Basic Negotiating SkillsMechanical foreman and project managers spend a substantial part of each day negotiating with everyone in which they interact: they negotiate numerous items including worker issues, customer issues, change orders, subcontracts, equipment and material purchases, rental equipment rates, submittal and shop drawing approval, time and space allocation, back charges, etc. Most foreman and project managers have no formal training in negotiating – putting them at a great disadvantage. This session provides basic skills to improve negotiating abilities and increase your comfort level when negotiating. An active presentation and class discussion will cover the following topics:
- What is the difference between ”time management” and punctuality?
- What are the traits, qualities and characteristics of all great managers of time?
- What are the greatest “wasters” of a PM’s time?
- Why is “time ownership" so critical?
- What is the importance of taking a “quiet hour” each day?
- How do you manage emails, interruptions and drop-in visitors?
- What are the rules for conducting efficient meetings?
- What is the importance of delegation? What are the rules of delegation?
- Why must you have and maintain your own “time management system”?
- Why must you be organized? How do you become and stay organized?
- Why must you standardize? What should be standardized and how do you do it?
- What is the problem with attempting too much and how does it cause failure?
Thursday, February 13, 2020Day 7AAM Session: Critical Leadership SkillsStrong leadership skills are synonymous with successful project management. The success of project managers and project foremen largely depends on their leadership ability in creating and managing highly effective and productive project teams.There is no such thing as a great project manager or great foreman who is a weak leader. To have successful projects and a successful career, project managers and project foremen must develop critical leadership skills.This session provides an understanding of these critical leadership skills. It will include, but is not limited to:
- Understanding that negotiating ability is learned and requires certain skills and continuous practice and refinement.
- Understanding how your "personality profile" and personal strengths and weaknesses affect negotiating ability and potential
- The process and methodology of negotiating
- The importance of creativity in negotiating
- Understanding the importance of “win-win” negotiating and long-term relationships
- Negotiating consciously – following methodology rather than “winging it”
- Qualities, traits, and characteristics of great negotiators
- Myths and realities of negotiating
- The importance of controlling your emotions when negotiating
- Understanding the issue of leverage and using leverage to your advantage
- Dealing with the fear of rejection
- Getting over the resistance or fear of asking for what you need or want
- How to respond or deal with a “no” or “maybe” answer
- The importance of proper preparation
- Dealing with being “blind-sided"/surprised
- The importance of knowing and understanding the other person and their needs
- Why you must believe that “everything is negotiable”
- Learning to say NO
- Knowing when to walk away
- Understanding the importance of authority – their and yours
- Staying cool under fire
- Risk/benefit analysis
- The importance of patience and persistence
- Rules for negotiating price
- Rules for conceding
- Talking, questioning, listening, and silence
PM Session: High Impact Communication SkillsDue to the increasing complexity of the construction process and the numerous people involved in a project’s completion, excellent communication skills are required to be a successful project manager or foreman.When communication problems develop, relationships usually weaken, misunderstandings occur, and project failure is imminent. Excellent communication skills are essential to creating a successful project and a successful career. Communication is always difficult on a construction project and the best project managers and foremen know that it requires constant attention, evaluation, and improvement.This session will cover vital communication topics such as:
- What is great leadership?
- What is Servant Leadership and how is it important to a project management?
- What is emotional intelligence?
- Understanding the relationship between effective leadership and emotional intelligence
- Defining and dispelling the myths of leadership
- The difference between leadership and management
- Making the emotional connection with teams and team leaders
- The relationship between leadership and motivation
- Creating an atmosphere of trust
- Leadership ability and its relationship to personal effectiveness and accomplishment
When:Wednesday, 02/12/2020Thursday, 02/13/2020Time: 7:45am- 3:30 pmLocation:Chubb Conference Center309 Manor RoadLafayette Hill, PA 19444Who Should Attend:Owners, Project Managers, Supervisors, Foreman, Sales, Estimators, AdministrationFees: First Attendee from Member Company attends FREE use Promo Code FM/PM6and hit Applyyou must be logged in for member pricing and to apply promo codeMembers: $85.00 per dayNon Member: $150.00 (per day)
- Active listening
- Effective questioning
- Public Speaking and presenting
- Basic written communication
- Clear explanation
- Accepting the burden of communication